We are happy to offer a refund on any full price items returned to us in perfect condition, within 30 days of receipt of order, with proof of purchase. Faulty items may be returned at any time. This does not affect your statutory rights.
Refunds will be credited to the original card that was used for purchase.
For advice please email us at firstname.lastname@example.org with your details.
How To Return An Item
- Please complete the returns section on the front of your invoice using the returns codes listed.
- Enclose this form with the unwanted item in a mailing bag.
- Take your parcel at the nearest post office. The returns address is:
71 Hill Brow
Please note that when sending a return, the parcel is your responsibility until in reaches us. Always retain a proof of postage receipt.
If you are a customer in the European Union you have the right to cancel or withdraw your order with us within 14 calendar days from the day after the date you received your order. Please email email@example.com informing us that you would like to cancel your order and send the items back in perfect condition for a full refund.